M&M Electronics Tv & Appliance Repair

1346 W University Dr, Mesa, AZ 85201, USA

About M&M Electronics Tv & Appliance Repair

3.3 / 5

from reviews

    BB
    -
    June 23, 2022

    My LG Refrigerator broke a few weeks ago. It was the compressor. I was provided a few recommended companies from LG and I chose M&M Electronics to perform the repair. Katrina provided me excellent customer service every time I called to get updates. Miguel performed the diagnostic and then the actual repair. The part was slightly delayed, however I was very satisfied with all levels of customer service. I highly recommend using M&M Electronics for any repairs you may need.

    Brittany Stotler
    -
    June 28, 2022

    We purchased a washer and dryer with extended warranty from Sears less than 4 years ago. We called the warranty company last Monday because our Washer stopped working, we made an appt for a tech to come out on Wednesday 6.22. I made sure to be home for the all day window that the tech would be coming by. Waited all day and no one showed up. We were called by M&M and told that we need to schedule an appt, which is what we already did. They then told us that the system used to book the appts is over a day behind and the earliest they could get out to repair our washer would be today, one week after we called in the service. Here I am at 5:33pm after being home all day waiting for the tech to arrive and yet again, no one showed up. I look up M&M, call their office number that is listed and no answer since 430pm today. I have now been unable to get an answer or do laundry for my family. This is beyond frustrating.

    xygni
    -
    September 09, 2022

    UPDATE: This business has now also ignored a complaint from the BBB. I haven't heard back from them either regarding a refund for the awful, nonexistant service This is one of the worst companies I have ever dealt with. We were told our fridge compressor needed to be replaced, and the technicians came out and did so after we made a deposit. Once it was installed, they let me know there were leaks in the system that could not be reached. They then took the new compressor out and left. When I spoke with the girl at the front desk about getting a refund, she told me that I would be getting 150 of our 450 deposit back. I let her know that still seemed high since nothing was fixed and she immediately gave me attitude and threatened to hang up on me. At this point I asked for a full refund because the possibility of leaks is something I should have been informed about before trying the repair. She laughed it off and told me her supervisor wasn't in. They've charged me 350 for trying to fix my fridge and failing

    Paul Fein
    -
    May 17, 2022

    The appt. scheduler asked questions about the issue up front so the tech would have the suspected part in the van! Miguel arrived early and had the repair done in less than 30 min. Definitely knew what he was doing and was able to make the repair without disassembling the whole unit. Drain pump on the LG washing machine replaced and total repair was $240! Yay for speedy repairs!

    Lynn Maarouf
    -
    July 25, 2020

    One repairman came from another agency to check our LG dryer. My husband said he appeared to be somewhat confused , said he needed a $200 part which was out of stock and could take weeks to arrive. He fixed NOTHING and we payed $85 for the service call. Through LG we found out about M&M. The M&M repairman diagnosed the problem in about 10 minutes, fixed it in 20 minutes and was done ! Very pleasant guy who knew what he was doing, for a reasonable charge and demonstrated that the dryer was Working before he left !

    M&M Electronics Tv & Appliance Repair

    Our Address

    1346 W University Dr, Mesa, AZ 85201, USA

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