Austin Fleck Property Management

690 E Warner Rd #153, Gilbert, AZ 85296, USA

About Austin Fleck Property Management

4.1 / 5

from reviews

    Elizabeth
    -
    February 22, 2024

    Not terrible but not great. I recently just got out of a 2 year rental with this company and let's say I left their house in better condition then I got it but still got fined for stuff. First off they want you to leave the house in pristine condition but arent able to provide that when you move in. Your expected to even "wash the walls." But yet when you move in expectations are lowered for them. When we moved in the landscaping wasn't done I had to email them to get someone out, the washer in the laundry room had mold on it, there was no toilet paper dispenser in the bathroom, there was a 'clothing rod' where a shower curtain rod should be, the vent in the bathroom was caked with all sorts of nastiness and trash wasn't even taken out. We put in a door lock (that was approved), we added a shower rod, replaced the vent cover in the bathroom, a toilet paper holder out of the kindess of our own hearts since those werent provided the door lock was more something my husband wanted to do to add to the house. We ended up being fined for re keying the house which apparently no matter what your going to pay upon moving out. If they have to do even one thing to the house they will fine you for it not being 'move in ready.' And if your not going to do the landscaping yourself make sure to pay someone because the place they use charges ridiculous money. I was charged for dead bushes when it's the winter and I can't do anything about those. Overall the move out process was not the best but I realize most places will try to keep as much of your money as they can from the deposit. I have listed the pictures of the house when we moved in vs when we moved out to show what was done before and how we left it after. Although, l will say on a positive note about the company the ladies were never rude they were professional and if something ever needed to be fixed they did have someone out there very fast. My main issue was just with move in and move out other than that no issues. If I could go back I would have been more picky with things upon moving in instead of not seeing things because I was rushed to throw down a deposit to get the house because there was apparently 'many other people that wanted it as well.'

    Luke
    -
    March 28, 2024

    Austin Fleck Property Managment is professional, quick to respond and punctual. I have worked with them for years and would trust them with my property with complete confidence.

    Jeanie Carosello
    -
    April 12, 2024

    I certainly hope that there is enough space to write all the good comments I want to say about Austin Fleck Property Mgt! Susan and Terry have been a tremendous help in managing multiple properties for us for many years now. Their professional and ethical business practices allow you to "rest easy" regarding your rental properties. They have not raised their management fee since the day we signed with them. At the same time, after market analysis, they have priced our rental properties fairly every year. I could write several paragraphs about the repair service people and companies that they employ. They are all of the highest quality and also fair pricing. We have used several of Austin Fleck's vendors at or own residence due to the quality of their work. Communication with Austin Fleck is superb! I often send emails or call them with questions and their response is always immediate. I have thanked Susan several times for allowing us to take vacations knowing that Austin Fleck will take care of ANY issue that may arise with any of the rentals. I thank God for finding Austin Fleck Property Mgt over a dozen years ago!

    Kriste Melcher, CRS, CIPS, GRI
    -
    March 28, 2024

    I have been referring my clients who need a property manager to Austin Fleck property management for many years. Susan is the most knowledgeable and ethical property manager I’ve ever met. She also truly cares about the people she serves. I highly recommend them to anyone and everyone I know who is looking to lease their home.

    Nancy Horvath
    -
    April 02, 2024

    Austin and Fleck Property Management is a valuable resource for any rental property owner. They have managed our properties for many years and have always promptly and responsively responded to all inquires. Their professional property management expertise is invaluable. I highly recommend them.

    Austin Fleck Property Management

    Our Address

    690 E Warner Rd #153, Gilbert, AZ 85296, USA

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