Good hotel. Very clean. Loved the guy who checked me in and the lady who checked me out. They're lovely people that clearly like their jobs. You will not have a good view of any scenery out your window, just FYI. That big dude working there late night is a real jerk. Still consistent with previous reviews. Best to be avoided if you can. Otherwise pleasant stay.
What a gem! This hotel is in downtown Mesa with light rail station right in front of the building. Beautiful room, large TV and brand new climate control. Mattress was a little hard for my taste but not awful. Sparkling clean room, Large parking lot with plenty of space to park on property. Check out the pool and spa right back door!
I recently stayed here for a week and loved this hotel. I had a large studio room that was well furnished and super clean. Staff was always very friendly. We used the pool at the end of each workday (and were always the only ones) and enjoyed cooling off in the water. Hotel is within walking distance to downtown Mesa and its many shops and restaurants. Visiting from Boston, we loved the light rail and bus service and skipped renting a car. Will be back!
Very cleanly! Great location for doing things downtown super close to restaurants and venues. Staff was helpful and friendly. Breakfast was simple but good. The TVs are huge! The shampoos and soaps smell really nice. Overall great stay definitely would stay again 👍
My wife and I stayed here on a visit to Phoenix from New Mexico. At first I thought things were looking decent because we got the presidential room with the jacuzzi. The room was half way decent but had a bad echo and no ceiling lights. We could also hear every sound from above us and the hallway through the night. The worst part, however, is their strict adherence to their non-refundable policy. We had booked the hotel for two nights but some bad weather started rolling in through our route home and we had to leave a day early. They absolutely refused to work with us on getting a refund on our unused night. We called Expedia who called the hotel and tried to work with them to get us a refund and they still absolutely refused. So we ended up paying for a whole night we couldn’t use for reasons outside of our control. Considering the room was not even that great, the breakfast was a complete joke, and the service was TERRIBLE, I will not be staying here again and I would heavily recommend against this place.
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