I have had the pleasure of entrusting TCT Property Management Services with the care of our rental property in Gilbert, AZ for over a decade, and I couldn't be more thrilled with their outstanding service. Their commitment to excellence and professionalism has made them an invaluable partner in ensuring our property is well-maintained and profitable. From the moment we first engaged with TCT Property Management Services, it was evident that we were in capable hands. Their team is not only knowledgeable but also incredibly responsive and proactive. They take the time to understand our specific needs and preferences, and their attention to detail is second to none. One of the most remarkable aspects of working with TCT Property Management Services is their dedication to maximizing our rental property's potential. Their expertise in marketing and tenant selection has consistently resulted in reliable, responsible, and long-term tenants who treat our property with care. This has translated into minimal vacancies and steady rental income, which has greatly contributed to our peace of mind. Their maintenance and repair services are also top-notch. Any issues that arise are handled swiftly and efficiently, often without our direct involvement. It's evident that TCT Property Management Services takes great pride in ensuring that our property remains in excellent condition, which has undoubtedly added to its long-term value. Over the years, TCT Property Management Services has consistently demonstrated integrity and transparency in their financial dealings. Their thorough financial reporting and prompt disbursement of funds make it easy for us to stay on top of our investment's performance. Furthermore, their friendly and approachable staff make communication a breeze. Whether we have a question, concern, or simply want an update on our property, they are always available and ready to assist. In conclusion, I cannot express enough how grateful I am for the exceptional service TCT Property Management Services has provided over the past decade. They have truly taken the stress out of managing our rental property, allowing us to enjoy the benefits of passive income and property ownership without the headaches. If you're seeking a property management partner in Gilbert, AZ, I wholeheartedly recommend TCT Property Management Services – they are a truly outstanding team. Here's to another decade of success together!
Recently rented a property through TCT and they have been the best property management I have ever dealt with. I've been a homeowner and renter, so I get both sides. I'm renting right now and this was the easiest process I've ever had to go through. Everyone was super nice and professional, communicated the whole process (which is so hard to find). I felt like I was treated like a person and not something they just have to deal with for their job. The only reason I gave 4 stars is because when my realtor attempted to show us the home the portal was having issues and it was really difficult to get the code needed to enter the home. We even called their tech support and they didn't help. It took hours to finally be able to tour. Luckily we stuck it out so we could find a nice rental home!
TCT took over our property last August. The house needed some work, and TCT managed everything. As I am in Canada and far away, that was highly useful. As it was a new relationship, I 'checked their work' on a few items. All my sources came back with they had found very good vendors with excellent pricing. House was ready much sooner than I expected, and they rapidly phased to renting, which was right priced to the market (again, a little checking. You guys seem good, but let's check the data... The data came back 5 out of 5 every time. The tenant they screened, has been excellent. Payment on time, no major issues, and minor ones were handled immediately by TCT. Recently there was a small issue with banking. I sent an email to our property manager and was expecting her to follow up maybe tomorrow, and got a reply in 1 minute, with an explanation of what happened, how it was fixed and assurance that everything was 'steady and good'. That's service. Thank you. They have my endorsement and I would recommend.
TCT Property Management Services are the best! I have been involved with other management companies and by far TCT is the best!! From start to finish everything was professional and timely!! I can't say enough about Katie who I dealt with!! She was so efficient from the start of the process and I felt in good hands. I understand how this is a nerve wracking time and her efficiency made it seamless! We love our property and TCT's professionalism and efficiency shows!! The property was well taken care of, just like us!! If you are looking for a property management company, hands down this is it! If you are looking to rent a property, again, I would look to TCT!!
We are happy with TCT, tenants are long terms and decent, everything is dealt with in a professional manner… 13+ years managing our rental properties… and still counting!
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