Save yourself stress and heartache by NOT hiring this company to do any work for you. We hired them to install a water filtration system and run gas lines into our home. After assurance work was complete, and multiple requests for payment by Tom, we paid them in full. What a terrible mistake on our part. We have multiple leaks in the gas lines throughout the house, to the point brand new cabinets will have to be removed and cut through to correct the leak to our cooktop. Damage was done to the ceiling when running gas lines which has not been paid for, along with other damage to our property. No one will return a phone call or text message and I regret ever hiring this company to do the work at my new home.
First time using Simply Better Plumbing and I will definitely use them again. Extremely reasonable pricing and ready to get the job done. Very polite and professional and just down home people. Eric did the job of replacing the hot water heater, very nice young man. The team was very efficient and job completed in a timely manner. I spoke with Tom to schedule the job, simple and easy!!
I had an excellent experience with Simply Better Plumbing and will be using them for all my plumbing needs in the future. First, Louis came out to give a quote. I have had multiple companies out to fix my daughter's shower. Some of them talked about searching for hard to get new hardware and some said we would have to rip out the whole shower wall to fix it. Louis looked at it, determined that it was still in working order, tightened it up and got it working within a few minutes!!! And this was just while he was out for a quote. To think that the other companies would have gladly taken hundreds of dollars and done drastic work that didn't need to be done made it a no-brainer to choose this company. On the day of the work Louis came and tackled the jobs. There were some complications and he stayed for hours until it was working and everything was fixed the way it should be. His dedication and attention to detail was excellent. I am glad to have a plumber on call that I know will be fair, honest, and do good work.
First of all, Tom is the sweetest and most friendliest guy in the world. Tom came out, fixed our problem in pretty much a matter of minutes and we were not charge a ridiculous amount. This was so refreshing, as I had called 2 other plumbers, one said it was a calcium build up (he didn't even test anything so I have no idea where he determined it was calcium) and another was very adamant about us having more work done to our plumbing system than we wanted. Needless to say we will only be using this company from now on.
Called this morning with a plumbing emergency and Tom arrived early! Stayed until the job was done right! We can't say enough how nice and professional they are. They are experts in the plumbing business!! We will definitely call them again, if we need any plumbing work👍
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