First appt for our 1 year old went great. In and out fast. Both parents were welcomed to go back with our baby. However, her 1 1/2 year appt only 1 parent was allowed back. This is ridiculous and we were not informed prior to appointment. Never informed when making the appointment or during the confirmation call this week or even when we arrived together this morning. This needs to be communicated before parents take time from work to be present. Going somewhere else moving forward. This is a life long client they lost. When my husband and daughter went back there was plenty of room with other exam chairs and a sitting bench where the exam took place. The other area separate from where they were seen had other families and their children running around. Makes no sense. These things matter and if this a new change it should be communicated or given a grace since it’s a new change. Only answer given by staff was “we are under new management”, customer service is lacking in many forms. We are not coming back. Also was told we didn’t fill out the patient forms before coming. I told the staff we didn’t get them and she just sent them. Whatever this new management is, they are lacking organization.
Always super friendly. My daughter has been going there her entire life and is now 16. She has always been afraid of needles and thru work very well with children who have fears of dental procedures. Never hard to get a appointment.
Great experience and super kind, understanding and my son did amazing. The staff is incredible and friendly. Thank you so much for taking such great care of my son.
I’ve been taking my kids here for years. The front desk staff/dental assistants are always so friendly. However the actual doctor/dentist is always very disengaged with parents and the children… It doesn’t seem like they are very interested in doing their job at all it just seems like a get ‘em in get ‘em out kind of thing… im going to be switching dentist clinics for the first time and I’m curious to see how the level of attention to the patient changes. My kids do enjoy all of the prizes they get free wards I just wish the dentist were better and more thorough with their patients.
They were so great with my baby we take all of our kids there he had to get a crown but it's doing great after with the goofy smile he loves getting those coins and getting the toys at the end the girls they're awesome
If you don’t see your business in the directory and you would like to add it, please click here