I have known the Hansen family for a long time. This family business is truly a reflection of the amazing people they are. It was very easy to call and make an appointment. They were able to come out and install a water pressure regulator for my house within a few days. They were on time and did a great job of explaining the installation and getting the work done quickly. Pricing was reasonable and all the staff were super friendly and helpful. I had a great experience and will definitely call them for any future plumbing needs.
First off let me say I was so apprehensive about calling a plumber being that we had just had a nightmare experience with another company. I called Hansen plumbing and they were immediately responsive and scheduled me right away. The unique touches of adding a brief bio on the plumber they were sending over, was really nice. Jerry is a wonderful person that was so intuitive and really listened to us. He is a true professional in every aspect of the word. He is honest, knowledgeable, and respectful from start to finish. As business owners ourselves we know how huge of an asset team members like this are. The world needs more Jerry’s! This company has got it right and we will continue to use them for years to come (old house problems) we are so relieved to have found them. If you are looking for a company with integrity that genuinely cares this is it!
We had a great experience from start to finish with Hansen Family Plumbing. Robert was patient and friendly. He provided an estimate for us and answered all of my questions. As soon as I accepted the estimate, I received a call to schedule service. Robert came back to do the work, showed up on time, and was very thorough. He even noticed something else that needed to be fixed while he was here under our sink. Thank you, we’ll be calling you again!
Hansen was great, and got Mark scheduled out to our house on very short notice for a leaking water heater. He stayed late until the job was done and we had hot water. It was very appreciated since we had family in town. His professionalism could not have been better, and he was a great sport in the family circus we had going at the house at the time! He was so knowledgeable and helped alleviate our concerns on mold, and even came back the next day to complete our warranty work. Everything was perfect and I would highly recommend Mark and Hansen Family Plumbing. Thank you again for everything!
Jerry was the most pleasant, easy personality. Being home without my husband, I'm a little apprehensive of workers coming to do something. He was so easy to work with and made me feel SO comfortable. He was knowledgeable, a great communicator and explained all he did as well as polite and courteous. I loved getting the bio on Jerry before he came as well!! What a great touch to make this a personable, family business instead of the big Corp feel you usually get! This was my first time needing a plumber in this area and now know who I will call and recommend!!
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