I can’t speak for the on goings here with previous management but Betsy is an absolute god-send. She sees you as an actual human trying to live and not a number to fill a space. Betsy has gone above and far beyond all expectations and thanks to her I have a safe place that I get to happily call home. In addition to that, maintenance is done quickly. My 2 little issues were resolved in a day and they brought me the paint I requested to fix my wall paint mistake I made. Maintenance man, Eric really cares about his job and keeps this place ship shape. I’m used to seeing garbage and poop all over other complexes, but here it’s clean and manicured all the time. Even the pool is always clean and pretty to look at when it’s too cold to swim! My dogs are happy, I’m at ease finally, I’ve never had a complex treat me so well. Update: Betsy left and the future is uncertain. Current management is under appreciating the best maintenance guy ever, Robert. He deserves so much respect for all the hard work he does taking care of this place and the tenets. Things aren’t the same without Betsy.
Let me start off by saying Miss Betsy is the best apartment manager I’ve had. She made our move in smooth and has walked us along any step we’ve needed yet. Any time we have had any questions or concerns she is quick to take care of them with great demeanor too! Also, the grounds here are nice, clean and simple. Great small community. Definitely recommend!
My 5 stars are for our office manager Betsy. I have lived at Candela Park apartments for 6 years now and during this time we have had a lot of office managers come and go. Betsey is by far the best office manager we have had the pleasure of working with during our stay here. She is thorough and sets realistic expectations for each situation. I am always left feeling confident that whatever issue i brought up will be handled in a timely manner and if any delays arise, she communicates with you right away! During emergency situations, she really goes above and beyond to make sure you are taken care of. I couldn't have asked for a better office manager. Thanks Betsy!
Betsy is our new property manger here at Candela apartments. The old property manager was very helpful to me and my family however, Betsy in my opinion goes above and beyond as well. She is very down to earth. She is firm when it comes to running the property but she is also fair. She is easy to talk to, and she goes out of her way to assist and reassure us that our needs will not only be met but also heard. I definitely recommend these apartment complex because of my faith in the management that’s running it at present. I respect and believe that Betsy can handle anything that comes her way adequately and competently!
As I was reading previous reviews I noticed there was a lot of mixed feelings and opinions about this place. My family and I have lived here 6+ years and have really enjoyed it. Like in any other place sometimes more than others (also most problems happened during the time Margaret Hale and her maintenance guy were here, not a good time at all. We almost left). The current management team is amazing, super kind, friendly and very responsive!! Crystal is very professional and dedicated to making this complex one people want to stay in. If there is something that needs fixing she makes sure it gets over to maintenance and he takes care of it quickly. Our current maintenance guy is one of the very few that does his job well. The complex is clean and stuff gets fixed quickly and correctly, which is super nice. When the dumpster truck comes trash sometimes flies off the sides and leaves a mess and he makes sure to pick it up right after (that had never been done before). The grass is well kept and the pool is kept clean year round. It is a safe neighborhood it is kid and pet friendly. We’ve had friends move here and enjoy it too, overall we have really enjoyed our time here and our current management team makes it all the better :)
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