Caffall Dental has been the best sent office that I have ever visited! I am new to the area and was referred to this office by a family member and my experience exceeded my expectations!! Everyone I interacted with was genuine, kind, and took the time to explain all steps of the procedure to me. The costs for services are extremely reasonable and fair and I felt confident that my dental well being was the #1 priority rather than making money. Thank you to everyone who makes this office the wonderful place that it is!
Caffall Dental team has been great so far. Stephanie at the front desk was super upbeat and informative. Dr. Phelps was very knowledgeable, compassionate and thorough about my teeth. Highly recommend these guys!
I am not a current patient at this office. I walked in a day ago with somewhat of an ortho emergency. I tried multiple offices that wouldn’t give me the time of day. The staff at this office was very professional, and compassionate. They actually listened to me, took a look at what was going on. Nothing could be done at their clinic but it felt like someone actually cared. At the moment I can not switch to another dentist because I am in the middle of treatment. As soon as I am done, I am certain I will be a patient at this clinic. Thank you !!! I appreciate it!
I have been going to this dental office for almost my entire life. I trusted this office with the health of my teeth because I am in fact not a dentist. However, DR. Lane Sanders and many other DOCTORS from this office have been telling me that my wisdom teeth are fine for years. After getting an x-ray today to see what is going on with my wisdom teeth, they explained that I need to have them removed because they are colliding with the rest of my teeth. From that point I was shown the x-ray from 2019 that shows the exact same issue of teeth growing in at a 45 degree angle. Like I said I am not a dentist, but it does not take a dentist to realize that when they grow in at a 45 degree angle that they are going to collide and we have had almost 5 years since the x-ray taken in 2019 and the MEDICAL PROFESSIONALS that I have TRUSTED have failed to acknowledge that they were going to need to be removed. I will never step foot into this office again and I FIRMLY suggest everyone else do the same. Find a better dental office that cares about its patients and is not a cash grab facility waiting until you're in excruciating pain. If this review is removed it will be re-posted. Update: Once the review has been posted, I get a text at 4:34pm today that they have scheduled me another appt without asking me my permission, I had already advised everyone inside the office that I would not be coming back and that I would be finding a new dental office to work with. It is Amazing what happens when you start letting people know of the malpractice/scam that is being ran out of this building.
WOW this office is amazing!! Every single person you have interaction with is extremely helpful and make you feel like they actually care. There is no rushing through to get you in and out and you are seen at your appointment time. I felt like I received the most thorough exam and was informed of everything that was going on. Highly recommend to everyone!! I have found my new dentist!!!
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