Bennett Property Management
101 E 1st Ave #105, Mesa, AZ 85210, USAAbout Bennett Property Management
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101 E 1st Ave #105, Mesa, AZ 85210, USAGet Your Business Listed today!
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I’ve rented with Bennett for 2 years and loved them until recently, my lease is up on April 30th 2023 and today is April 10th 2023, so I’m 20 days. I have not received a lease renewal and everytime I text and email no one answers. I have probably sent over 10 messages to multiple people. It’s ridiculous that my lease is close to being over and all I’ve gotten was “I will get with the owners soon and get back to you”
I also experienced this same thing as someone else mentioned- The response times and communication here are horrible. We've been trying to contact them regarding fee’s on our account and maintenance issues. We have been trying for months with no luck! Our previous agent is no longer with this company to help. I tried talking to Anne but Anne screamed at me like I have NEVER been screamed at before. I addressed this in an email and of course; no one had tried to follow up on my issues regarding the fees / maintenance, or apology for her poor and honestly super embarrassing behavior. We had a leak in the roof from the AC dripping and the damages have yet to be fixed- this happened last summer. I would like to know why I’m being charged for maintenance monthly when you’re not helping with the maintenance. I feel like the home owner would be disappointed that his tenant is receiving this type of care. We take pride in the beautiful home we are grateful to rent and have done our due diligence to maintain our home on our end. I am highly concerned!
Bennett Property Management is a professional and courteous. As a tenant I find comfort knowing they are reliable and do get things done. Their attention to details is supreme.
They already hold your rental income for 20 plus days to get the float and offset the ECR for their banking fees. In 2023 they are at 5 weeks to payout received rent due to a transition. Most companies would have to wire the money out but not PURE they are slooooooow. Pure(Ly) in it for themselves as they still took their management fee out on time but can’t pay owners in time. Beware!!! Also, high turnover in property managers, I’m on my 3rd in 12 months.
We have had a work request submitted since 12/19 (ALMOST 2 MONTHS) and have not heard a word back from Bennett. We have called our property manager over a dozen times regarding the issue and she has never once picked up the phone. We have left numerous voicemails with no response. We have called the main office multiple times to try to resolve the issue and continually get a run around about how there's no one available to help us and that we can leave a message. We have left messages with the broker on multiple occasions with no response. STAY AWAY FROM ANY PROPERTY MANAGED BY BENNETT IF YOU WANT TO BE TREATED LIKE A HUMAN BEING.