Highly advise to stay away from this property management. I’ve never experienced a more unprofessional individual than Eric Sanchez. I would love to keep it simply at that, but I know that it doesn’t paint a picture of how horrible my experience with him was. When I moved into one of their properties it was completely dirty. Honestly upon seeing it, I thought it was a great price and could be fixed up since it couldn’t be much worse. I got approval to professionally repaint the place, did things like added a handle to the fridge, upgraded the original light fixtures, added fans and more. Shortly after moving in, my car got towed and my mother’s car got towed. We were never told/provided with the guest parking passes/car passes and he told me “that’s your fault, there are signs everywhere” the posted signs read “UNAUTHORIZED cars will be towed” and as a resident that does not constitute me as unauthorized. $400 later, I was not reimbursed at all, and when I asked for compensation he told me “you can get out by the end of the month”. When I later asked to get out he wouldn’t follow through. Upon moving in, management decided to leave plug outlet insect repellents, clearly knowing about the bug issue. And as soon as I put food in the pantry bugs were every where. They ignored it for three weeks until I had to hire a lawyer. Cost so much out of pocket costs to live here because it was so poorly managed. Eric clearly runs most of the operation but has no clue about accountability. You can easily find other property MANAGEMENT that can fulfill that role.
Ryan is awesome. He’s very responsive, thorough and professional. He went above and beyond in answering questions I had and solve any issues that arose. Ryan could not have made the process any easier. I would totally recommend him!
Ryan assisted us with every aspect of our new rental, keeping us informed and more importantly, calm. Moving from California to Arizona is already stressful, but with Ryan's expertise and guidance, he made a very daunting process smooth and precise with every step along the way. Bravo to Ryan, the best of the best and it shows! 👏
I was a little nervous to rent a home run by a property management company as I usually seek homes managed by the homeowner themselves. However, I have to say I really lucked out with this one! Ryan & Eric have been great! Extremely helpful, friendly & professional. Very attentive. The house I was renting was sold last minute & I had very little time to find a new one. As most of us know, Phoenix is booming & finding a house can be frustrating & stressful, especially when you’re in a time crunch. Well they definitely alleviated that stress! They worked with me to get into one of their homes sooner so I wasn’t stuck with nowhere to go when my old house was sold. The house was immaculate! (Which was refreshing as the majority of the homes I had looked at on my hunt were atrocious!). I’m so grateful that my son & I have found a house that immediately felt like home. There’s no waiting days for a response or call back. I always get someone immediately when I call & anything I need has been handled in a very timely manner. I can’t thank them enough! Would definitely recommend to everyone!
I have always had a great experience working with Eric and his team. Very professional, high integrity, always delivers on what he says. Been working with them for a long time, absolutely looking forward to to doing much more business with them in the future. Highly recommended!
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