Put in an application it went well in the beginning they answered once they received documents then 2 weeks go by no answer if we were approved or not. Go in the website by the third week and the homes been rented they need to work on sending out once someone is denied & or approved. really bad management on that end. I was told I would get an answer by someone if I was denied and or approved and I got neither. They didn’t verify anything with my job or rental history. waste of my time, I’m looking for a home to rent it would’ve been great if I got a “denial letter” or email just something within the few days I’m sure they had an “approval” already. i obviously put in more than one application to other homes/websites but imagine if I wouldn’t have. Please work on your COMMUNICATION towards email/calls.
Emily Thongboutsady
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September 25, 2022
Worst customer experience I have ever dealt with for leasing. There was a miscommunication on the day I moved in. No one would answer my phone calls for me to get my keys to the place. When I moved out, my online account was deleted but now I'm being charged late fees for not paying when there was no correspondence that I owed anything until now (3 months later!)
Jay Kingslyn
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November 19, 2022
This was my first time renting a place on my own. All County made everything so easy. I've now been a tenant with them for almost 3 years.
Bobbie O'Sullivan
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November 16, 2019
All County Prestige has been such a joy to deal with in the year I’ve been a tenant in one of their properties. As a long-time homeowner, I was a little unsure about suddenly becoming a renter, but after meeting with Property Manager, Kate Roth, I knew I was in good hands. From my move-in day, to any maintenance requests I’ve had, they’ve always come through in a timely and professional manner. I also get follow up phone calls to make sure everything was done and that I’m happy with the results. All County helped make my transition seamless, and I can’t recommend them enough!
Tash Johnson
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March 11, 2023
Excellent professional staff. I absolutely love my apartment
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2211 E Highland Ave UNIT 220, Phoenix, AZ 85016, USA
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Put in an application it went well in the beginning they answered once they received documents then 2 weeks go by no answer if we were approved or not. Go in the website by the third week and the homes been rented they need to work on sending out once someone is denied & or approved. really bad management on that end. I was told I would get an answer by someone if I was denied and or approved and I got neither. They didn’t verify anything with my job or rental history. waste of my time, I’m looking for a home to rent it would’ve been great if I got a “denial letter” or email just something within the few days I’m sure they had an “approval” already. i obviously put in more than one application to other homes/websites but imagine if I wouldn’t have. Please work on your COMMUNICATION towards email/calls.
Worst customer experience I have ever dealt with for leasing. There was a miscommunication on the day I moved in. No one would answer my phone calls for me to get my keys to the place. When I moved out, my online account was deleted but now I'm being charged late fees for not paying when there was no correspondence that I owed anything until now (3 months later!)
This was my first time renting a place on my own. All County made everything so easy. I've now been a tenant with them for almost 3 years.
All County Prestige has been such a joy to deal with in the year I’ve been a tenant in one of their properties. As a long-time homeowner, I was a little unsure about suddenly becoming a renter, but after meeting with Property Manager, Kate Roth, I knew I was in good hands. From my move-in day, to any maintenance requests I’ve had, they’ve always come through in a timely and professional manner. I also get follow up phone calls to make sure everything was done and that I’m happy with the results. All County helped make my transition seamless, and I can’t recommend them enough!
Excellent professional staff. I absolutely love my apartment